Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Tosha P., Millersville, Maryland“It is a pleasure to work Flynn and Associates for both my home and auto coverage, and I could not be more satisfied with the experience. The customer service team is always professional, knowledgeable, and genuinely committed to helping me find the best coverage to meet our needs.
Jim and Jennifer are always courteous, patient, and willing to answer all of my questions in detail. They make every process simple and stress-free, explaining my options clearly and ensuring I understood my coverage. Their responsiveness and attention to detail gave me confidence that my home and vehicles are well protected.
What stood out most was their dedication to customer satisfaction. They treated me with respect, valued my time, and went above and beyond to provide exceptional service. It is refreshing to work with a company that truly cares about its customers.
I highly recommend this insurance company to anyone seeking reliable coverage backed by outstanding customer service. They have earned my trust and continued business for over 9 years.”- Sione L., Millersville, Maryland
“Great Agent and awesome rates”
- KHkaren h., Millersville, Maryland
“Jim Flynn is hands down the best insurance agent I’ve ever worked with. He finds the absolute best prices for your insurance needs. He saves me hundreds of dollars when I switched to him (Erie) even after being a GEICO client for more than 20 years. He patiently listens to your needs. Explains everything available to you and is never pushing more on you than you actually need. My daughter recommended him and his wife to me initially and now I recommend him to anyone looking to save money on their insurance policies.”
- mike m., Millersville, Maryland
“Doesn’t get much more personable. Jim was 100x more helpful than any other company I called in my 5 hour search to get a reasonable quote. Not only was he super kind and helpful, he saved me about $900 a year. Thanks, Jim 🙏”
- MPMichelle P., Millersville, Maryland
“I recently switched to Flynn & Associates for my vehicle and homeowners because the premiums with the old providers were higher with less coverage. Jim was very responsive and wonderful to work with. I would highly recommend him for any insurance needs you have!”
- SGShawn G., Millersville, Maryland
“We have been customers for 13 years. Jim Flynn and the staff are always very responsive and helpful. They have treated us like family even with last minute “emergency” requests! Erie has been a great company to work with in general and we are grateful to have such a great team to work with in Flynn and Associates!”
- IBIsaac B., Millersville, Maryland
“Excellent staff, very friendly and informed in what they do. Interestingly enough, they work with several insurance companies, including Hagerty who I plan on insuring my classic car with in the future. So it’s cool that they can set me up with multiple plans.”
- JGJoanne G., Millersville, Maryland
“I just switched to Flynn & Associates Insurance to handle all my insurance needs and I couldn’t be happier. Jim was very professional and prompt in providing Erie insurance policy options. I chose Flynn & Associates and Erie Insurance effective 3/7/2026 as they offered the same coverage as my current provider at double digit lower prices with excellent customer service.”
- BRBrooke R., Millersville, Maryland
- Alex F., Millersville, Maryland
“hard working people”
- NENick E., Millersville, Maryland
“Jim’s a knowlegable & great agent!”
- Alex F., Millersville, Maryland
- DADonna A., Millersville, Maryland
- CMCharles M., Millersville, Maryland
- 9A97 A., Millersville, Maryland
